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/CLIENT SCORECARD/
Unlike ad-hoc paper-based systems or one off web-based feedback surveys using tools such as survey monkey, the MTEC client scorecard provides a single, structured, integrated system for the complete management of customer feedback data. Alternatively customer feedback is often a small part of much more comprehensive Customer Relationship Management (CRM) systems. While such systems require significant financial investment and operator training, the Client Scorecard is so simple to use it requires minimal training and is also very cost effective. Furthermore as it is completely web-based, the cost of ownership to adopting companies is zero.
Andrew Mackay of Rolls Wood Group states:
"The difference with Client Scorecard is that it's all on the internet and is simple to use
- it saves the client so much time and hassle that they tend just to fill it in when they receive it."
Philip Anderson of Peterkins Solicitors states:
"We saw a massive improvement in feedback after switching to the Client Scorecard. We originally recorded about a 10-15% feedback rate when issuing postal forms, but we now have an 80% response, which is great."
View a demo of the client scorecard please visit our site at www.clientscorecard.com
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/CLIENT SCORECARD/
Unlike ad-hoc paper-based systems or one off web-based feedback surveys using tools such as survey monkey, the MTEC client scorecard provides a single, structured, integrated system for the complete management of customer feedback data. Alternatively customer feedback is often a small part of much more comprehensive Customer Relationship Management (CRM) systems. While such systems require significant financial investment and operator training, the Client Scorecard is so simple to use it requires minimal training and is also very cost effective. Furthermore as it is completely web-based, the cost of ownership to adopting companies is zero.
Andrew Mackay of Rolls Wood Group states:
"The difference with Client Scorecard is that it's all on the internet and is simple to use
- it saves the client so much time and hassle that they tend just to fill it in when they receive it."
Philip Anderson of Peterkins Solicitors states:
"We saw a massive improvement in feedback after switching to the Client Scorecard. We originally recorded about a 10-15% feedback rate when issuing postal forms, but we now have an 80% response, which is great."
View a demo of the client scorecard please visit our site at www.clientscorecard.com
< previous page
