Customisable Products >>
/CLIENT SCORECARD/
For any company wishing to establish a simple mechanism for monitoring how they are performing with their customers. The Client Scorecard is a very simple to use web-based tool for collecting, managing & analysing customer feedback data.
The tools ease of use for feedback recipients makes it very easy for them to respond and has led to vastly improved response rates. It creates an additional communications channel with a company's customers that can also be used to raise awareness of additional
products and services on offer. It can be used both as a tool to identify staff training needs but also as a mechanism for staff motivation by providing positive feedback direct from customers. The Client Scorecard also allows an organisation to proactively improve the service it offers and to fine tune its business processes on the basis of the direct feedback it receives. Click here to view product website
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/CLIENT SCORECARD/
For any company wishing to establish a simple mechanism for monitoring how they are performing with their customers. The Client Scorecard is a very simple to use web-based tool for collecting, managing & analysing customer feedback data.
The tools ease of use for feedback recipients makes it very easy for them to respond and has led to vastly improved response rates. It creates an additional communications channel with a company's customers that can also be used to raise awareness of additional
products and services on offer. It can be used both as a tool to identify staff training needs but also as a mechanism for staff motivation by providing positive feedback direct from customers. The Client Scorecard also allows an organisation to proactively improve the service it offers and to fine tune its business processes on the basis of the direct feedback it receives. Click here to view product website
Next page >
